Frequently asked questions

Who do I call when I a question about my bill or to establish a new account?
Contact the Utility Billing Department at 667-8424.

Who do I call to report an outage?
Contact the Utilities Department at 667-6305 during regular business hours of 8:00am - 5:00pm or the dispatch center at 440-9911 on weekends and before or after regular business hours.

What should I do during a power outage?
After reporting the outage to the Utilities Department at 667-6305, unplug all non essential appliances.  Also, keep refrigerator and freezer doors closed.  Continually opening and closing these doors will result in faster loss of cold air. 

Who do I contact to report a street light that is not working?
Street light outage can be reported to the Utilities Department at 667-6305, or they can be reported on-line through our citizens request for services.

Is there any information on CFL bulbs?
View this link for more information on CFL bulbs.

How can I lower my electric bill?
View this link for more information on reducing your electrical usage.

Are there any other incentives for residential and business owners?
View this link for more information on Efficiency Smart.