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Frequently asked questions

Who do I call when I have a question about my bill or to establish a new account?

Is Tipp City water softened?

What is the hardness of Tipp City Water?

Is Tipp City Water Fluoridated?

Who is responsible for the repair to the water and sewer lines coming into my house and the meter?

 

Who do I call when I a question about my bill or to establish a new account?

Contact the Utility Billing Department at 667-8424.

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Is Tipp City water softened?

 Yes. At the plant we are able to reduce the minerals in the water responsible for hardness.

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What is the hardness of Tipp City Water?

The water hardness averages 140 milligrams per liter (mg/l) or 8.2 grains per gallon (gpg).

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Is Tipp City Water Fluoridated?

Yes, effective XXXX Tipp City council authorized the fluoridation of Tipp City's water.  The fluoride level is 1mg/L.

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Who is responsible for the repair to the water and sewer lines coming into my house?

The City maintains the water lines in the street up to the curb box. The curb box is the shut off valve located near the side walk. The property owner is responsible for water lateral repairs from the curb box to the house. The water meter is maintained by the City.  The City maintains the sewer mains in the street.  The property owner is responsible for repairs to the sewer lateral from its connection to the main into the house.

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