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Posted on: March 18, 2020

COVID-19 Update

COVID-19 Update Image of virus

Tipp City Government Center
The Tipp City Government Center is now open M-F from 9am to 5pm.
In accordance with the Governor DeWine’s Responsible Restart Ohio orders, the City will be following the COVID-19 Responsible Protocols for Getting Ohio Back to Work. The protocols include:
1. Requiring face coverings for employees and recommend them for clients/customers at all times.
2. Conducting daily health assessments by employers and employees (self-evaluation) to determine if “fit for duty.”
3. Maintaining good hygiene at all times – hand washing, sanitizing and social distancing.
4. Cleaning and sanitizing workplaces throughout workday and at the close of business or between shifts.
5. Limiting capacity to meet social distancing guidelines:  Establish maximum capacity at 50% of fire code; and use appointment setting where possible to limit congestion. 


City Council
To help prevent the spread of COVID-19 and to protect our more vulnerable members of the community, the City of Tipp City will be holding public meetings virtually. Everyone is encouraged to participate in this meeting by phone.  For specific phone login information, please see the date of the specific City Council meeting of the City Calendar.  In order to follow social distancing guidelines from Miami County Public Health, the Council Chambers will be limited to 10 people. Written comment can be submitted to the Clerk of Council by 4:00 pm on the date of the meeting. To email written testimony send to batesj@tippcity.net.  


Parks
Governor DeWine has requested that individuals stay off of playground equipment to assist in stopping the spread of COVID-19.

Police
Thank you for understanding the following adjustments in our response to police calls for service. We want to continue to provide the best possible service to our citizens while trying to protect our officers as much as possible.

  • Officers are taking as many calls for service by telephone as possible. You may receive a call from an officer before they arrive to find out if a phone conversation will be enough to assist with the problem.
  • Officers are still going to EMS calls, but are not going inside residences with medical responders unless absolutely necessary.
  • If officers need to respond to a home, they are not going inside unless it is required to protect the safety of our citizens.
  • At this point, the police lobby is still open, but officers will interact with citizens through the pass-through window. The lobby may close in the future.
  • We are not fingerprinting anyone for civilian purposes at this time. Only arrestees and court-ordered fingerprints will be taken.
  • If you call 911 for an emergency police response, you will still get an officer as quickly as you have in the past.

Fire & EMS
In an effort to reduce the potential spread of the coronavirus (COVID-19), the Tipp City Fire & EMS are taking precautions to reduce exposure to our customers, patients and staff. See full report here.  In the event that you are experiencing an emergency, CALL 9-1-1. We will always respond. We do ask that you or the person calling provide every detail that may be important to the Miami County Communications Center (MCCC), dispatchers. Details to remember: Recent Travel. Fever w/ cough. Shortness of Breath.


Utility Billing Department (Electric/Water/Sewer/Refuse)
The utility billing department can be reached via e-mail at utilitybilling@tippcity.net or by phone at 937-667-8424, M-F 9:00 a.m. to 5:00 p.m.

As a publicly owned utility, we are here to respond in times of uncertainty and to support our customers who may be experiencing difficulty paying their bill during this unprecedented time.  As a result, Tipp City has temporarily suspended disconnection procedures for non-payment of utility bills and late fees were not added in April and will not be added in May.

We do, however, want to ensure that we are clear and transparent in our communications to customers that while disconnects and late fees are temporarily suspended this does not release customers from the responsibility of paying utility bills for services received during this time.  Partial payments are encouraged to avoid building up a large balance that will be harder to pay off later.

The City would like to work with you to continue to provide utility services as disconnections will resume at some point in time.  In order to avoid disconnection the City is granting payment arrangements on a case-by-case basis.  Customers must contact the utility billing staff to discuss and develop suitable arrangements and sign a promissory note to bring the account current.

The utility billing department will continue to monitor the situation and update procedures as needed.  Updates will be posted on Facebook, Twitter, the City’s website and other news media outlets.  It will be important for you to watch for the updates as to when disconnections may begin and to lean what you will need to do in order to prevent disconnection due to a past due balance.

Cash, Check or Money Order Payments can be made by dropping them into the City’s night drop inside the front doors and to your left.

Credit Card Payments can be made by going online to www.tippcityohio.gov and clicking on “Pay/View Utility Bill.” Fees apply if paying online.

New Services/Moving In: All of the necessary paperwork for new service is available online at www.tippcityohio.gov. Once there please click on the link under News & Announcements, Residential Utility Application Packet “Click for Application Packet.” The first page is step-by-step directions on how to apply for new service.

Moving Out: Please e-mail utilitybilling@tippcity.net or call 937-667-8424 to request a final reading and schedule the pick-up of your refuse/recycle carts if rented from Rumpke. If you are emailing your request please include the date to close your account (note one business days’ notice is required), phone # and forwarding address. You will receive a reply email confirming receipt of your request and the information for pick-up of any cart rental from Rumpke.


Income Tax Department
Tax filing date extended from April 15, 2020 to July 15, 2020. 
On March 25, 2020 the Ohio General Assembly adopted House Bill (HB) 197.  This legislation, in part, extends the tax filing deadline for the State of Ohio income tax returns to match the federally extended tax filing date of July 15, 2020.  The Ohio Revised Code provides that cities/villages within Ohio will follow the State’s tax filing date so this means the Tipp City local income tax filing date will be extended from April 15, 2020 to July 15, 2020.  2019 local income tax returns filed on or before July 15, 2020 will be considered timely filed and will not be subject to late filing penalties or interest.  Please contact the City tax department if you have any questions, concerns, or need additional information.

Residents are encouraged to file their 2019 income tax returns online at www.tippcityohio.gov. Estimated payments and credits (totals only) can be viewed at https://www.municonnect.com/tippcity/login.aspx with the proper account information. If you would like for the tax department staff to prepare your Tipp City return, we ask that you place your W-2(s) and page one of your federal return in an envelope marked “Income Tax” along with your name and place it in the Utility night deposit.  Upon returning, we will prepare your Tipp City income tax return and mail a copy to you. For account information (account numbers, payments or credits) or other questions please email crosss@tippcity.net.

Boards and Commissions
Beginning May 1st, all Boards and Commissions meetings will be held via phone with the GoToMeeting app.  For all those interested in participating in a meeting via phone, please use the login information for the date of the specific board meeting you’re interested in, which is found on the City Calendar page


COVID-19 Resources
Centers for Disease Control and Prevention (CDC)
Miami County Public Health
Ohio Department of Health


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